My wife and I visited every agency in Katong Shopping Centre and we’re fortunate to find Ms Ng Hui Xian (Shenny) to help us. She listened to our needs carefully and patiently explain questions we raised.
At the same time, she’s effective and efficient on preparing documents as well as addressing things that I should pay attention to. We found a good helper from Philippine in 2020 and just renewed the contract.
She can also speak mandarin which is quite helpful for my case. I’d recommend her for the quality service.

I came to know Assured Employment Services in 2017 through my colleague’s recommendation. The staff, Shenny whom served us is very patient and honest in sharing her views and to help us to translate when needed in our communication.
Overall we are pleased with the service from Assured especially the diligent and help from Shenny. The helper we employed from Assured had been with us for almost 4 years and we are blessed that she wants to re-contract with us again. Thanks to Assured’s service and help in finding us a good helper.

My Current helper of 3 years (2nd contract) was hired thru Assured employment and we have been recommending our friends to their service too. My friend has also gotten their helper and finished their contact..My agent Shanny has been very helpful and trustworthy even following up with us even till now.

Worked with Steven from Assured Employment to find a helper for us. Our helper stayed with us for 6 years – clearly shows the quality of the helper they provided to us. During the pandemic period, Steven tries his best to keep us posted on the changes and regulations of bringing in new helpers and I am glad we have secured another one through his help. Thank you!

I engaged Assured agency two years ago to hire my current helper. While the matching process took a little longer than we had hoped, the team was responsive throughout and worked hard to find a suitable helper for our family.

A special thank you to Shenny, who patiently listened to our concerns and recommended a transfer helper. On paper, she didn’t particularly stand out, but Shenny shared her professional assessment and encouraged us to give her a chance. Looking back after two years, everything Shenny told us proved to be true. Our helper has been an excellent fit, and we are very grateful for her experience and judgment.

What I appreciate most about this agency is their after-sales support. They didn’t just complete the placement and disappear. They continued to check in, helped mediate any early misunderstandings or mismatched expectations, and were always available to offer practical advice whenever we needed it. Even now, two years later, they remain my go-to resource for helper-related questions. That level of continued support is something I truly value. Thank you, Shenny and the team, for your professionalism and excellent service. Highly recommended!